Shipping Policy
At Kara Jewelers, we are committed to ensuring a smooth and reliable shipping experience for our customers. Below are the details of our shipping process.
1. Order Processing
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Orders are processed within 2-3 business days, after payment confirmation. Please keep in mind these orders are hand crafted.
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Custom and engraved items may require additional processing time, which will be communicated at checkout.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Options & Delivery Estimates
We offer multiple shipping methods to meet your needs:
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Standard Shipping: Estimated delivery in 5-7 business days.
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Expedited Shipping: Estimated delivery in 2-3 business days.
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Overnight Shipping: Orders arrive the Next business day after processing.
Note: Delivery times vary based on location and carrier delays, which are beyond our control.
3. Shipping Costs
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Shipping fees are calculated at checkout based on order total and destination.
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We offer Free shipping on ALL ORDERS
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Expedited and overnight shipping options are available at an additional cost.
4. International Shipping
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We offer international shipping to select countries.
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Customers are responsible for any applicable customs duties, taxes, or import fees.
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International delivery times may vary depending on customs processing.
5. Tracking Your Order
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Once your order is shipped, you will receive a confirmation email with a tracking number.
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You can track your order using the provided link or on our website.
6. Lost, Delayed, or Damaged Shipments
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We are not responsible for carrier delays, weather disruptions, or unforeseen circumstances.
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If your package is lost in transit, please contact us for assistance in filing a claim with the carrier.
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If you receive a damaged item, please notify us within [Insert Number] days for a replacement or refund.
7. Incorrect Shipping Information
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Please ensure that your shipping address is correct at checkout.
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Kara Jewelers is not responsible for orders shipped to incorrect addresses provided by customers.
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If an order is returned due to an incorrect address, additional shipping fees may apply.
8. Contact Us
For any shipping-related inquiries, please reach out to: info@karajewelers.com